| Clean-claim or denial recovery |
revenue-cycle-specialist |
revenue-medical-coding-specialist, revenue-contract-analyst, clinical-prior-authorization-specialist |
Revenue cycle director, CFO, compliance/legal |
| Coding/CDI/DRG accuracy |
clinical-documentation-improvement-specialist or revenue-medical-coding-specialist |
healthit-information-manager, revenue-cycle-specialist |
Physician advisor, coding compliance, coder/physician of record |
| Prior auth and medical necessity |
clinical-prior-authorization-specialist |
clinical-utilization-management-specialist, payer-relations-specialist, healthit-interoperability-engineer |
Ordering clinician, physician advisor, payer medical director |
| UM, case management, and discharge barriers |
clinical-case-manager |
clinical-utilization-management-specialist, clinical-care-management-specialist, clinical-referral-specialist |
Attending physician, case management director, ethics/legal |
| Survey readiness |
quality-accreditation-specialist |
quality-compliance-officer, quality-patient-safety-officer, operations agent for the setting |
Accreditation lead, executive sponsor, compliance/legal |
| Safety event to corrective action |
quality-patient-safety-officer |
quality-risk-manager, quality-process-improvement-analyst, pharmacy-medication-safety-specialist when medication-related |
Patient safety officer, clinical executive, legal/risk |
| HIPAA/ROI/legal health record |
healthit-information-manager |
quality-compliance-officer, quality-risk-manager |
Privacy officer, HIM director, legal counsel |
| ED boarding and bed capacity |
operations-hospital-administrator |
strategy-clinical-operations-consultant, operations-workforce-manager, clinical-case-manager |
COO/CNO, medical staff leadership, incident command |
| Ambulatory access and referral leakage |
operations-ambulatory-manager |
clinical-referral-specialist, operations-physician-practice-manager, quality-patient-experience-coordinator |
Clinic dyad leadership, practice executive |
| VBC performance |
payer-value-based-care-manager |
pophealth-population-health-manager, strategy-actuarial-advisor, clinical-care-management-specialist |
ACO governance board, finance/actuarial leadership, compliance |
| Public health and infection-control response |
clinical-infection-prevention-specialist or pophealth-surveillance-coordinator |
emergency-preparedness-coordinator, healthit-interoperability-engineer |
Infection prevention director, public health authority, incident command |
| EHR, interface, and analytics change |
healthit-informatics-manager |
healthit-epic-applications-analyst, healthit-interoperability-engineer, healthit-clinical-data-analyst |
CMIO/CNIO, data governance, privacy/security |
| 340B, pharmacy, and charge integrity |
revenue-340b-program-manager |
pharmacy-benefits-specialist, revenue-chargemaster-analyst, quality-compliance-officer |
340B steering committee, pharmacy leadership, legal/compliance |
| Workforce and staffing redesign |
operations-workforce-manager |
strategy-clinical-operations-consultant, operations-hospital-administrator, setting-specific operations agent |
CNO/HR leadership, labor relations counsel |
| Emergency preparedness |
emergency-preparedness-coordinator |
operations-hospital-administrator, operations-workforce-manager, operations-supply-chain-manager, clinical-infection-prevention-specialist |
Incident commander, emergency management leader, executive/legal |